Returns Policy
Last updated September 2026
Returns Policy
We accept returns within 14 days of purchase. To be eligible for a return, your item must be in the same condition you received it — unopened and in the original packaging. A receipt or proof of purchase is required.
Refunds will be processed to your original payment method, or you may choose an exchange.
To initiate a return, please contact us at [email protected].
Shipping Policy
New Zealand delivery: $6.00 NZD flat rate
NZ-wide shipping from $10 on orders over $100
Handling time: 1–2 business days
Standard delivery: 2–5 business days
Terms of Service
By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by these terms and conditions. You must be of legal age in your jurisdiction to use this site. You may not use our products for any illegal or unauthorised purpose.
Privacy Policy
We collect personal information (name, address, email) when you make a purchase. Your IP address is automatically captured during browsing for analytics purposes.
Your information is used only for the purposes stated at the time of collection. We will not share your data with third parties without your explicit consent, except as required for payment processing.
Payment Security: All credit card data is encrypted using PCI-DSS and AES-256 standards.
For privacy inquiries, contact [email protected].
Contact
Verdo Nails & More
245 Parnell Road, Parnell, Auckland 1052
Phone: 027 559 0837
Email: [email protected]
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