Frequently Asked Questions
Everything you need to know about our services, products, and skincare advice. Can't find your answer? Contact us anytime.
Prices are indicative and may vary. Visit verdonails.co.nz for current pricing.
Services
Does Verdo offer bridal packages?
Yes, we offer bridal beauty packages that can include:
• Nails (manicure & pedicure)
• Eyelash extensions or lash lift
• Brow shaping
• Spray tan
• Makeup services
We recommend booking a consultation well in advance to create a customised package. Group bookings for bridesmaids and family are welcome.
Contact us via phone or email to get started. View Services & Pricing →
• Nails (manicure & pedicure)
• Eyelash extensions or lash lift
• Brow shaping
• Spray tan
• Makeup services
We recommend booking a consultation well in advance to create a customised package. Group bookings for bridesmaids and family are welcome.
Contact us via phone or email to get started. View Services & Pricing →
What eyelash extension styles does Verdo offer?
We offer several lash styles:
• Classic Lashes — $90 (natural, one-lash-per-lash finish)
• Hybrid Lashes — $105 (mix of classic and volume)
• Volume Lashes — $130 (fuller, more dramatic)
• Mega Volume — $145 (maximum fullness)
• Keratin Lash Lift — $90 (lift only) or $105 (with tint)
Infills start from $55. We generally recommend rebooking every 2–3 weeks to maintain your set.
Book via Fresha or call us. Shop RevitaLash Advanced Eyelash Conditioner Serum → View Services & Pricing →
• Classic Lashes — $90 (natural, one-lash-per-lash finish)
• Hybrid Lashes — $105 (mix of classic and volume)
• Volume Lashes — $130 (fuller, more dramatic)
• Mega Volume — $145 (maximum fullness)
• Keratin Lash Lift — $90 (lift only) or $105 (with tint)
Infills start from $55. We generally recommend rebooking every 2–3 weeks to maintain your set.
Book via Fresha or call us. Shop RevitaLash Advanced Eyelash Conditioner Serum → View Services & Pricing →
What facial and skin treatments does Verdo offer?
Our facial treatment menu includes:
• Skin Pen Microneedling — from $189 (3-session package availableavailable)
• Chemical Peels — $285
• Skin Tone Unifying Treatment — $250
• Adashiko Signature Hydrating Collagen Facial — $99
Each treatment is performed by trained therapists using professional-grade products. We recommend booking a consultation if you are unsure which treatment is appropriate for your skin.
View our full treatment menu and book online at verdonails.co.nz
Prices are personalised and may vary. View Services & Pricing →
• Skin Pen Microneedling — from $189 (3-session package availableavailable)
• Chemical Peels — $285
• Skin Tone Unifying Treatment — $250
• Adashiko Signature Hydrating Collagen Facial — $99
Each treatment is performed by trained therapists using professional-grade products. We recommend booking a consultation if you are unsure which treatment is appropriate for your skin.
View our full treatment menu and book online at verdonails.co.nz
Prices are personalised and may vary. View Services & Pricing →
What is the difference between Gel X and SNS?
Both are popular alternatives to traditional acrylics:
Gel X Extensions:
• Pre-made soft gel tips bonded with gel
• Lightweight feel, available in various lengths
• Pricing: $75–$95 depending on length
SNS (Signature Nail Systems):
• Dipping powder technique — nails are dipped into coloured powder and sealed
• Natural nails from $65, with extensions from $95
Our nail technicians can help you decide which is best for your nails during your appointment. View Services & Pricing →
Gel X Extensions:
• Pre-made soft gel tips bonded with gel
• Lightweight feel, available in various lengths
• Pricing: $75–$95 depending on length
SNS (Signature Nail Systems):
• Dipping powder technique — nails are dipped into coloured powder and sealed
• Natural nails from $65, with extensions from $95
Our nail technicians can help you decide which is best for your nails during your appointment. View Services & Pricing →
Do you offer nail services for children?
Yes, we offer services for children:
• Mini Manicure or Pedicure — $25
• Kids Spa Manicure or Pedicure — $40
• Gel Add-on — $10
• Combo Mani/Pedi Package — $65
These are popular for birthday treats and special occasions. View Services & Pricing →
• Mini Manicure or Pedicure — $25
• Kids Spa Manicure or Pedicure — $40
• Gel Add-on — $10
• Combo Mani/Pedi Package — $65
These are popular for birthday treats and special occasions. View Services & Pricing →
What is Nano Hairstroke and what does it cost?
Nano Hairstroke is a semi-permanent eyebrow technique using a fine nano needle to create natural-looking, hair-like strokes.
What to expect:
• First session — $499 (approximately 75 minutes)
• Follow-up session — $299 (recommended)
• Annual touch-up — $299
We offer a free 10-minute consultation before booking so we can discuss your desired brow shape and colour match. Shop RevitaLash Hi-Def Tinted Brow Gel 7.4ml → View Services & Pricing →
What to expect:
• First session — $499 (approximately 75 minutes)
• Follow-up session — $299 (recommended)
• Annual touch-up — $299
We offer a free 10-minute consultation before booking so we can discuss your desired brow shape and colour match. Shop RevitaLash Hi-Def Tinted Brow Gel 7.4ml → View Services & Pricing →
What types of pedicures does Verdo offer?
We offer four tiers of pedicure:
• Signature Pedicure — $65 (30 min) — coconut soak + heel treatment
• Spa Pedicure — $85 (45 min) — adds callus removal + foot massage
• Deluxe Spa Pedicure — $99 (60 min) — adds mask + lower leg massage
• Ultimate Deluxe Pedicure — $149 (75 min) — includes salicylic peel treatment
Gel polish is available as an add-on to any pedicure. View Services & Pricing →
• Signature Pedicure — $65 (30 min) — coconut soak + heel treatment
• Spa Pedicure — $85 (45 min) — adds callus removal + foot massage
• Deluxe Spa Pedicure — $99 (60 min) — adds mask + lower leg massage
• Ultimate Deluxe Pedicure — $149 (75 min) — includes salicylic peel treatment
Gel polish is available as an add-on to any pedicure. View Services & Pricing →
Does Verdo offer spray tanning?
Yes, Verdo offers Black Magic spray tans at $50 per session.
Key details:
• Made with natural ingredients
• Typically lasts 7–10 days depending on skin type and aftercare
• Our spray tan service has been voted among the best in Auckland
We recommend exfoliating before your appointment for the most even result. View Services & Pricing →
Key details:
• Made with natural ingredients
• Typically lasts 7–10 days depending on skin type and aftercare
• Our spray tan service has been voted among the best in Auckland
We recommend exfoliating before your appointment for the most even result. View Services & Pricing →
What waxing services are available at Verdo?
We offer a comprehensive waxing menu:
Facial Waxing:
• Upper Lip — $20 | Chin — $20 | Full Facial — $65
Body Waxing:
• Underarms — $25 | Half Legs — $50 | Full Legs — $95
• Half Arms — $45 | Full Arms — $85
Intimate Waxing:
• Bikini — from $40 | Brazilian — from $50
Men's Waxing:
• Shoulders — $30 | Chest — $50 View Services & Pricing →
Facial Waxing:
• Upper Lip — $20 | Chin — $20 | Full Facial — $65
Body Waxing:
• Underarms — $25 | Half Legs — $50 | Full Legs — $95
• Half Arms — $45 | Full Arms — $85
Intimate Waxing:
• Bikini — from $40 | Brazilian — from $50
Men's Waxing:
• Shoulders — $30 | Chest — $50 View Services & Pricing →
What is BIAB and how much does it cost?
BIAB (Builder In A Bottle) is a strengthening gel overlay applied directly to your natural nails.
How it works:
• A gel formula is applied over your natural nail for added strength
• Your natural nails continue to grow underneath
• Results typically last 3–4 weeks before an infill is needed
Pricing at Verdo:
• BIAB on natural nails — from $80
• BIAB extensions — from $95
• Infills — from $80 (varies by length)
Book via Fresha or contact us to discuss which option suits you. View Services & Pricing →
How it works:
• A gel formula is applied over your natural nail for added strength
• Your natural nails continue to grow underneath
• Results typically last 3–4 weeks before an infill is needed
Pricing at Verdo:
• BIAB on natural nails — from $80
• BIAB extensions — from $95
• Infills — from $80 (varies by length)
Book via Fresha or contact us to discuss which option suits you. View Services & Pricing →
What nail services does Verdo offer?
Verdo offers a full range of professional nail services:
• Signature & Spa Manicures
• Pedicures — from Signature through to Ultimate Deluxe
• Builder Gel (BIAB) — on natural nails and extensions
• Gel X Extensions — in short, medium, and long lengths
• SNS Dipping Powder
• Shellac / Gel Polish
• Nail Art, French Tips, Chrome & Cat Eye finishes
• Kids nail services
View our full service menu and pricing on our Services page or book online via Fresha. View Services & Pricing →
• Signature & Spa Manicures
• Pedicures — from Signature through to Ultimate Deluxe
• Builder Gel (BIAB) — on natural nails and extensions
• Gel X Extensions — in short, medium, and long lengths
• SNS Dipping Powder
• Shellac / Gel Polish
• Nail Art, French Tips, Chrome & Cat Eye finishes
• Kids nail services
View our full service menu and pricing on our Services page or book online via Fresha. View Services & Pricing →
Products
What is Adashiko?
Adashiko is a New Zealand brand specialising in marine collagen products.
Their range includes:
• Marine Collagen Powders — Pure, Ultra, and Joints formulas
• Collagen & Noni Gel (topical)
• Silk Repair Eye Cream
• Collagen Cleanse
Marine collagen is derived from sustainably sourced fish. We also use Adashiko products in our signature hydrating facial. Shop Adashiko Pure Collagen Powder →
Their range includes:
• Marine Collagen Powders — Pure, Ultra, and Joints formulas
• Collagen & Noni Gel (topical)
• Silk Repair Eye Cream
• Collagen Cleanse
Marine collagen is derived from sustainably sourced fish. We also use Adashiko products in our signature hydrating facial. Shop Adashiko Pure Collagen Powder →
What skincare and beauty brands does Verdo stock?
Verdo stocks a curated selection of professional-grade beauty brands:
• Pure Fiji — natural coconut-based body care from Fiji
• Jane Iredale — clean mineral makeup from the USA
• Adashiko — marine collagen supplements from New Zealand
• RevitaLash — lash and brow conditioning serums
• SkinTuition — SPF protection products
All products are selected by our qualified beauty therapists.
• Pure Fiji — natural coconut-based body care from Fiji
• Jane Iredale — clean mineral makeup from the USA
• Adashiko — marine collagen supplements from New Zealand
• RevitaLash — lash and brow conditioning serums
• SkinTuition — SPF protection products
All products are selected by our qualified beauty therapists.
Can I buy Verdo products online?
Yes, you can browse and purchase our full product range at www.verdocosmetics.com.
We stock all our in-store brands online, including Pure Fiji, Jane Iredale, Adashiko, and RevitaLash.
We stock all our in-store brands online, including Pure Fiji, Jane Iredale, Adashiko, and RevitaLash.
What is Jane Iredale?
Jane Iredale is a clean mineral makeup brand from the USA that uses minerals, plant-based ingredients, and advanced technology.
Their range includes:
• Foundations & Primers
• Concealers
• Lip Products
• Brow Products
• SPF Products
Jane Iredale is often recommended for those with sensitive skin, as their formulations are free from many common irritants.
Their range includes:
• Foundations & Primers
• Concealers
• Lip Products
• Brow Products
• SPF Products
Jane Iredale is often recommended for those with sensitive skin, as their formulations are free from many common irritants.
What is Mesoestetic?
Mesoestetic is a professional skincare brand from Spain, established in 1984. Their products are formulated for use in professional aesthetic treatments and home care routines.
Please note: Mesoestetic product availability may vary. Contact us for current stock information.
Please note: Mesoestetic product availability may vary. Contact us for current stock information.
What is Pure Fiji?
Pure Fiji is a natural body care brand from Fiji that uses cold-pressed virgin coconut oil and exotic tropical ingredients.
Their range includes:
• Body Butters & Body Mists
• Sugar Scrubs
• Hand Cremes
• Cleansing Balms
• Coconut Milk Bath Soaks
Pure Fiji products are known for their luxurious tropical fragrances and are used in our spa manicure and pedicure treatments. Shop Pure Fiji Body Butter 200Ml →
Their range includes:
• Body Butters & Body Mists
• Sugar Scrubs
• Hand Cremes
• Cleansing Balms
• Coconut Milk Bath Soaks
Pure Fiji products are known for their luxurious tropical fragrances and are used in our spa manicure and pedicure treatments. Shop Pure Fiji Body Butter 200Ml →
What is Verdo's return policy for products?
Our return policy:
• 14-day return window
• Products must be in original, unopened condition
• Proof of purchase required
If you have received a damaged or incorrect item, please contact us at enquiries@verdonails.co.nz and we will arrange a replacement or refund.
• 14-day return window
• Products must be in original, unopened condition
• Proof of purchase required
If you have received a damaged or incorrect item, please contact us at enquiries@verdonails.co.nz and we will arrange a replacement or refund.
Do you ship products across New Zealand?
Yes, we ship throughout New Zealand.
Shipping rates:
- Auckland: $6
- Rest of New Zealand: $10
Orders are dispatched from our Parnell, Auckland location and typically arrive within 2-3 business days.
Shipping rates:
- Auckland: $6
- Rest of New Zealand: $10
Orders are dispatched from our Parnell, Auckland location and typically arrive within 2-3 business days.
Skincare
What skincare ingredients are commonly used for aging skin?
Commonly studied skincare ingredients for ageing concerns include:
• Retinol (vitamin A) — widely studied for skin cell turnover
• Vitamin C — an antioxidant commonly used in brightening products
• Peptides — amino acid chains used in many anti-ageing formulations
• Hyaluronic acid — for hydration
• Niacinamide — for skin barrier support
These ingredients are featured in published skincare research. We recommend consulting with our therapists for a personalised recommendation.
Individual results may vary. These are general observations based on published research, not therapeutic claims.
• Retinol (vitamin A) — widely studied for skin cell turnover
• Vitamin C — an antioxidant commonly used in brightening products
• Peptides — amino acid chains used in many anti-ageing formulations
• Hyaluronic acid — for hydration
• Niacinamide — for skin barrier support
These ingredients are featured in published skincare research. We recommend consulting with our therapists for a personalised recommendation.
Individual results may vary. These are general observations based on published research, not therapeutic claims.
How do I choose the right facial cleanser?
Choosing a cleanser depends on your skin type:
• Cream or milk cleanser — generally suited for dry or sensitive skin
• Gel cleanser — suited for oily or combination skin
• Foam cleanser — for those who prefer a deeper clean
A cleanser should remove makeup, sunscreen, and surface impurities without leaving the skin feeling tight or dry.
If you are unsure which type suits you, our team at Verdo can help point you in the right direction.
• Cream or milk cleanser — generally suited for dry or sensitive skin
• Gel cleanser — suited for oily or combination skin
• Foam cleanser — for those who prefer a deeper clean
A cleanser should remove makeup, sunscreen, and surface impurities without leaving the skin feeling tight or dry.
If you are unsure which type suits you, our team at Verdo can help point you in the right direction.
Do I need to wear SPF every day in New Zealand?
In New Zealand, UV levels can be particularly high. Daily SPF protection is widely recommended by dermatologists.
General guidance:
• SPF 30 or higher, broad-spectrum
• Apply as the last step in your morning skincare routine
• Reapply every 2 hours when outdoors
We stock SPF products from SkinTuition that combine sun protection with a radiance-boosting finish.
General guidance:
• SPF 30 or higher, broad-spectrum
• Apply as the last step in your morning skincare routine
• Reapply every 2 hours when outdoors
We stock SPF products from SkinTuition that combine sun protection with a radiance-boosting finish.
How often should I get a facial?
Most skincare professionals suggest a professional facial every 4–6 weeks, which aligns with the skin's natural renewal cycle.
However, the ideal frequency depends on:
• Your skin type
• Specific skin concerns
• The type of treatment
Our therapists can recommend a suitable schedule during your consultation.
However, the ideal frequency depends on:
• Your skin type
• Specific skin concerns
• The type of treatment
Our therapists can recommend a suitable schedule during your consultation.
What is hyaluronic acid and what does it do?
Hyaluronic acid (HA) is a naturally occurring substance in the skin.
Key facts:
• HA can hold up to 1,000 times its weight in water
• In skincare, it is used as a humectant to help draw moisture into the skin
• Research suggests it may help with the appearance of hydration and plumpness
• It is found in many professional serums and treatments
Individual results may vary. Consult a skincare professional for personalised advice.
Key facts:
• HA can hold up to 1,000 times its weight in water
• In skincare, it is used as a humectant to help draw moisture into the skin
• Research suggests it may help with the appearance of hydration and plumpness
• It is found in many professional serums and treatments
Individual results may vary. Consult a skincare professional for personalised advice.
What options are available for hyperpigmentation or uneven skin tone?
Hyperpigmentation (dark spots or uneven skin tone) may be addressed through a combination of professional treatments and homecare.
Options available at Verdo:
• Skin Pen Microneedling — from $189
• Skin Tone Unifying Treatment — $250
• Chemical Peels — $285
Consistent daily SPF use is considered essential when addressing pigmentation concerns.
Results vary between individuals. A consultation with our therapists is recommended to determine the most appropriate approach for your skin.
Prices are personalised and may vary.
Options available at Verdo:
• Skin Pen Microneedling — from $189
• Skin Tone Unifying Treatment — $250
• Chemical Peels — $285
Consistent daily SPF use is considered essential when addressing pigmentation concerns.
Results vary between individuals. A consultation with our therapists is recommended to determine the most appropriate approach for your skin.
Prices are personalised and may vary.
What is niacinamide and what does it do?
Niacinamide (vitamin B3) is a widely used skincare ingredient.
Key facts:
• Generally well-tolerated by most skin types
• Research suggests it may help support the skin's barrier function
• Commonly included in products targeting uneven skin tone
As with any skincare ingredient, individual results may vary.
Key facts:
• Generally well-tolerated by most skin types
• Research suggests it may help support the skin's barrier function
• Commonly included in products targeting uneven skin tone
As with any skincare ingredient, individual results may vary.
What skincare routine is recommended for dry skin?
For dry skin, a routine focused on hydration and barrier support is generally suggested:
• Gentle cream cleanser
• Hydrating serum (such as one containing hyaluronic acid)
• Nourishing moisturiser
• Daily SPF protection
Our therapists can recommend specific products suited to your skin during a consultation. Individual needs vary, and professional advice is recommended.
• Gentle cream cleanser
• Hydrating serum (such as one containing hyaluronic acid)
• Nourishing moisturiser
• Daily SPF protection
Our therapists can recommend specific products suited to your skin during a consultation. Individual needs vary, and professional advice is recommended.
Still have questions?
Our team is here to help. Get in touch or book a free consultation.